Call Centre Services

Black Elegance is South Africa’s premium business process outsourcing (BPO) solution for call centre support.

Call Centre Outsourcing & Sales Solutions

We manage both your business’ inbound and outbound calls, ensuring a comprehensive approach to maximizing your sales. Black Elegance operates as an invisible extension of your sales and marketing teams, supporting your initiatives and achieving targets while keeping your operational costs and risk low.

We work with private clients, brands and corporates locally and globally to deliver dynamic solutions to suit your business, empowering you to focus on what it is you do best.

Our Services

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Client Care

We’ll transform your customer relationships while you focus on the beating heart of your business.

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Flexible Solutions

We are focused on flexibility and innovation to achieve rapid scalability while keeping your business costs low.

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Call Center

Your customer’s experience is the key to your success, creating potential powerful connections with your brand.

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The Black Elegance Promise

As customer service specialists, we aim for fast and flexible implementation across all industries

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Multi-Lingual Salesforce

Boost sales through our multi-lingual sales desks across multiple channels.

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Partnership For Growth

We achieve superior campaign-drive B2B and B2C sales across all customer channels.

Transforming Customer Relationships

Whether you need support with a specific service element or full customer lifecycle management, we’ll transform your customer relationships while you focus on the beating heart of your business. We will operate your staff recruitment, training and management to alleviate extra administration work and grant easy access to our expert staff, best practice standards and innovative technology. As your contact centre partner, we focus on your business’ success.